One ThingAn Ardenholt programARDENHOLT · EST. 2026

§ — Support

Help, and how to
reach a person.

There is no ticket queue and no bot. One address, read by someone who can change the app.

Something wrong in the app

Write to hello@ruzylo.dev and say what happened. Your device, your iOS version, and what you were doing when it went wrong are usually enough to find it. A person reads every message.

Refunds and billing

If you bought on the App Store, Apple takes the payment and Apple issues the refund — ask for one at reportaproblem.apple.com. We cannot refund an Apple purchase from our side — that is how Apple's billing works, not a policy of ours.

If you bought on this website, the payment ran through Stripe and we can act on it directly. Email hello@ruzylo.dev.

Your data

What One Thing stores, where it lives, and how to get rid of it is set out in the privacy policy. The terms cover the rest of the arrangement.

One Thing is made by Ruzylo Cloud, LLC.